The Keyless Lock Store (The Access Control Experts!) Info

Read What Our Great Customers Are Saying

Why not talk to a Keyless expert and not just an order taker? To be sure your new lock or locking system will be working correctly, make sure you buy from a company that understands what your needs are. Nokey.com™ is special because we specialize in keyless security and access control. We are really a lock company. We have become America's most trusted and favorite choice for keyless lock security. The Keyless Lock Store™. Often imitated but never duplicated. Our goal is to give you the best possible prices and we try hard to back that up with personal service and support. Any business can make this claim but we can actually prove it. Be a smart consumer and protect yourself. Just look at our almost perfect ratings in Yahoo Shopping . We are very proud of this. In addition, we go one step further and do something that appears to be unique in our industry. We actually rate the manufacturers that make the products we sell. If we find that a manufacturer is especially customer service oriented and helpful to our customers, we then give them 5 green stars. We feel strongly that great service should be acknowledged.

The Keyless Lock Store is Certified Safe by Yahoo Certified Safe!

Thank you for visiting our online store!

The Keyless Lock Store
Weekdays 9AM to 5PM EST Monday through Friday
Ph: 561 479-0498
Fax: 561 488-7963

Have a question or comment? e-mail us!
We look forward to hearing from you!

Federal ID Number: 20 - 5153089

D & B Number: 794823190

DoD Contractor - cage code: 1PJL2

Skype address: nokeycom or nokeyco

Please note: when doing commercial installations always
check the local fire laws first!

If you have any questions on the products in our store or about security in general, give us a
try. We probably know the answer and if we don't, we'll try very hard to find one for you.
Please keep in mind that if your question is a complicated one it would be easier and more
efficient to just call our technical support number than to go back and forth with e-mails. Even if you purchased from somewhere else you can always email us for assistance. We are always happy to help and maybe next time you'll buy from us.

Sales help (weekdays 9:00AM to 5:00PM EST) Monday To Friday
561 479-0498
keylessnokey@gmail.com

ABOUT TRUST ONLINE

We take Visa Mastercard American Express Discover
(Sorry, no COD's)

On the average day our mix of customers includes:
Small to medium size businesses
Fortune 500 companies
All branches of the military
Correctional facilities
Hospitals
Universities and colleges
Fire, Police, and Ambulance companies
The average homeowner

Anyone can order from us and get our great prices and service.

Worldwide Export to US military and Goverment agencies
The Keyless Lock Store makes it easy wherever you are. Our export services simplify your global purchasing challenges.
Central America, South America, and the Caribbean
Asia-Pacific, Russia, Far East, and Oceania
Europe, Middle East, Africa, and Southwest Asia
Resellers and Distributors
U.S. Government, Military, Embassies and Consulates
U.S. Traders and Exporters
Use Goverment IMPAC Card Payments for easy ordering online!

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

Please note that the billing address that you provide on the order form and the address associated with your credit card must match exactly.

We also accept PayPal for US orders to confirmed addesses only. For more information on PayPal click the PayPal button

(See below for other payment methods for non-U.S. orders)

We sell only products that offer good value and when you deal with us, you're never locked in to just one brand. When you buy from us you're not buying from a department store or general type of store that can't answer your questions. After being in business for 30 years we know our stuff.

But please, don't call or e-mail us to ask how to change lock combinations or re-configure readers. For security reasons we can't do this.

At our store we want your shopping experience to be enjoyable and secure. The purchase area of our site is secure. This means that any information you send us is protected by encryption. It's easy to tell when you are protected by encryption - the lock or key at the bottom of your browser changes color or is no longer broken. Or an s (for secure) precedes the web address in your browser. If you find anything on our site to be unclear please let us know so we can correct it.

Please keep in mind that there is a 25% re-stocking fee on items returned or refused for reasons other than defects or incorrect shipments, so before ordering, try to be sure that the item you're ordering is the one you need. If the item box or instructions are ripped there may be a higher fee since it may be difficult to sell. Sorry about this but most manufacturers do not allow opened non-defective items to be returned for credit or exchange. Explain to us what type of installation you have in mind and we'll help you chose the right product and hopefully avoid returns. You can call us or email or IM us online and we will be happy to help you choose the correct items. The following can not be returned: Special orders, high security locks, cylinders and keys such as Medeco, special factory orders, software and books, locksmith tools and any item that has been installed. We reserve the right to refuse to accept any order from anyone.

If an item is defective within the warranty period just send it to the manufacturer. Most of them are very reasonable and responsible although they all have different warranty times.

Please note - Important!: When taking delivery of a safe, please inspect safe and safe carton before signing the delivery ticket. Not doing so may forfeit your rights to return. If you note any damage you must note this damage on the delivery ticket and make sure they understand they (the shipper) needs to then file a claims report. The best thing to do at this point is to refuse shipment and note this on the delivery ticket. Please call us and let us know you have refused delivery. Claims of partial delivery or of missing parts for any items and not only safes, must be made within one week after delivery and no later.

Generally speaking-when they fail it's usually right out of the box and not after installation. There are some companies that are more forgiving than others and often are nice enough to take back and repair or replace long after the warranty ends. Some companies are outstanding in this respect. Securitron now offers a lifetime warranty and next day replacement on their products. Each company has a different warranty for their products. If you should ever have a problem with a product we can often help as go between to get things moving. Please do not send us an item without first contacting us or we cannot accept it. Be sure to send it back by UPS and insure and double box it. Item must be in resellable condition or we will return it back to you or deduct an appropriate amount from the refund. Sorry but some special order items and software and books can not be returned and all orders over 30 days old can not be returned.

For orders to Hawaii and Alaska the additional shipping charges will be added

*All fees include insurance

Up to $200 is $15.95

$200 to $300 is $16.95

$300 to $500 is $22.95

$500 to $750 is $24.95

$750 to $899 is $28.95

$900 to $949 is $32.95

$950 to $999 is $46.95

$1000 and over is $70.95

(Please note that on very heavy items such as safes extra fees may be added although that's rare and much more often we pay for the extra shipping fees. These are fees that are charged us by the shipping company)

Please do not ask us to leave your package on the porch or in the garage because this is not up to us - it's always the UPS driver's choice whether or not it's safe in his opinion to leave a package when you're not home - never ours.

The Keyless Lock Store has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart as you normally would and choose the "International Checkout" option. The "International Checkout" button is located under the normal checkout button and Paypal button. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at cs@internationalcheckout.com

Sales tax is only charged to Florida orders - other states do not pay a sales tax.

Almost everything sold here is weatherproof or weather resistant. Most of the new electronic locks now are available in weatherproof models. Check each model description if this is a concern.

A user code is simply the code that each person is given. With mechanical pushbutton locks there is only one code but most electronic locks and keypads can have many, some as many as several hundred.

On some products it's important to know the handing of the lock. Here is an easy way to figure this out: stand on the side of the door that you can see the hinges. If the lock is on the right side of the door (hinges on the left) you'll need a right hand lock, if the lock is on the left side of the door (hinges on the right) you'll need a left hand lock. Also, next to the pictures of most lever locks we show you a left or right hand lock as a guide. See handing diagram

The backset is the distance between the edge of the door to the center of the main hole. The main hole is usually a round 2 1/8" diameter that the body of the lock fits through. The distance is usually 2 3/8" or 2 3/4". Today, most commercial and industrial doors are set for 2 3/4". The trend has been for more private homes set this way also. These are the two most common backsets. When measuring the backset make sure to do it carefully. The difference is small and it's easy to make a mistake, especially if you're measuring with the lock still on the door. You may have noticed that on cheaper lock hardware the backset often is variable. But this is not the case with the better quality heavy duty locksets. (I wish I knew why!) See backset diagram

The thickness of a door can be an important factor. Most locks will accommodate doors from 1 3/8" through 2". Most exterior doors made today are 1 3/4". Many interior doors are 1 3/8".Some locks will fit on any of these doors right out of the box and others may need to be ordered for a particular size. When ordering, it's always a good idea to measure your door first and let us know the size.

Push-button latch locks usually come as the following function: From the inside, the knob or lever is always free to turn and to unlock, in one motion. From the outside, always in the locked postion. In other words, when the doors is closed, the lock will lock automatically. This is how these type of locks are usually ordered. On some of these locks there are ways to temporarily disable this function and change it to a passage function. A passage function will allow you to exit and close the door and then re-enter by turning the handle, knob or lever without having to enter the combination. On some locks this feature is only available as a special order and on others this option isn't available at all. If you're not sure which one you need, please tell us about your installation before ordering and we'll help you figure out which one you need.

Regular keyed locks can be installed with a cylinder (the keyed part) also on the inside of the door. It's an option that is sometimes used when a door has smaller glass panels. This way a burglar can't break the glass and open the lock by putting his hand in because he would still need the key. This type of installation is not always appropriate because of the fire safety issue. As a matter of fact, it's even illegal to use a double side lock in many parts of the U.S.

Most keyless technology is not set up for double sided useage. If in your intallation you think it's important to use double sided options first check with your local fire authorities. A couple ways to do a double sided installation would be: Placing a keypad such as the Nel-Tech or Securitron on either side of the door (inside and out). Or by using two proximity readers, one on the inside and the other outside. Another alternative: the lock company Unican will modify one of their heavy duty mechanical push-button models for double sided function. Please call or email if you think this is the way you want to go.

When ordering please keep in mind that many of these products are very new and often only avilable in limited quantity. We don't always have all the products that you see in our store in stock. Also, some brands are sometimes difficult to stock and need to be special ordered. Often an alternate product may work just as well and be available immediately. Sometimes we will list one or more alternate products so you have a choice of waiting for the original item or having another equivalent item sent to you sooner. They may or may not be priced the same but will always be close. Features will vary to some degree but we will always explain the differences and give you the choice of which you prefer.

All of the electric locks and other components need a power source to operate. Since everything in our store is low voltage, they will need either a battery or a low voltage power supply. The stand alone electronic digital locks take either regular AA or AAA batteries. The only exception to this are the Kaba Mas Locks. These locks are electronic but have the capability to self generate power by pushing down on its lever. They are unique.

All the other items in our store require low voltage DC power from either a back up battery or a DC power supply or a plug in transformer. Some will also accept low voltage AC and some are so versatile that they will accept almost any low voltage source from around 10 to 24 volts AC or DC. If you're not sure about which voltage you'll need give us a call.

Lock and system installations should be completed by a qualified installer only. The Keyless Lock Store assumes no liability if product is installed incorrectly. Please see owners installation manual for further details.

Please see the glossary page for more useful information.

We do not now and never will give or sell any information that you have given to us - Period!

Every item we sell comes with at least a one year warranty except where noted and then it's usually longer - some have a lifetime warranty!

To cancel an order and for for you not to incur any charges we must be notified prior to your charge being swiped or processed by our credit card company. If we are notified prior to this we can void out the order and no charges are made to you. If your transaction has been swiped or processed we incur a transaction fee for the charge and when we refund the charge we get charged another transaction fee also. We them must pass this charge on to you. This fee varies between 5 and 15 percent depending on the type of card or transation and the amount.

We do not now and never will give or sell any information you have given to us. Period!.